Effective Date: May 13, 2025

Rent2OwnExprts.com (hereinafter referred to as “the Website” or “We”) is committed to protecting your privacy while using our mobile services. This Mobile Privacy Policy outlines how we collect, use, and protect your personal information when you access or interact with our services via mobile devices. By using our mobile application or mobile version of the Website, you agree to the terms outlined below.

1. Scope of Mobile Privacy Policy

This policy specifically addresses the use of our mobile services, including but not limited to:

  • Accessing our Website via a mobile browser

  • Using any mobile applications provided by Rent2OwnExprts.com

  • Participating in SMS or MMS text message programs

  • Interacting with push notifications and mobile-based content

This Mobile Privacy Policy supplements our general Privacy Policy. In cases of inconsistency, the terms of this Mobile Privacy Policy shall prevail for mobile-specific data.

2. Personal Information Collected via Mobile

When you use our mobile services, we may collect personal information, including but not limited to:

  • Device Information: Device type, operating system, device ID, and hardware specifications.

  • Location Data: Geographic location data, only when explicitly permitted.

  • Mobile Usage Data: How you interact with our mobile site or application, including session data and page views.

  • Contact Information: If you voluntarily provide it, such as through forms or subscriptions.

  • Messaging Preferences: Your opt-in status for receiving SMS/MMS messages or push notifications.

No mobile information will be shared or sold to third parties/affiliates for marketing or promotional purposes.

3. Use of Personal Information Collected via Mobile

The mobile-specific personal information collected is used to:

  • Provide tailored rent-to-own home options and recommendations.

  • Improve the user experience by analyzing mobile browsing patterns.

  • Enhance functionality, such as location-based property searches.

  • Send notifications or updates, including property alerts and promotional offers (only if opted in).

  • Provide technical support and resolve issues related to mobile access.

We will never rent, sell, or share your mobile information without your explicit consent.

4. Mobile Text Message Terms and Conditions

When you opt in to receive SMS or MMS messages from Rent2OwnExprts.com, you agree to the following:

  • Message Frequency: You may receive up to 5 messages per month.

  • Cost: Message and data rates may apply, depending on your mobile carrier.

  • Help and Support: For assistance, reply HELP or contact us at help@rent2ownexprts.com or (844) 791-0319.

  • Opt-Out: You can stop receiving messages at any time by texting STOP, QUIT, END, CANCEL, UNSUBSCRIBE.

  • Data Privacy: No mobile information will be shared with third parties.

We use SMS messages solely to provide important updates, notifications, or information about your rent-to-own inquiries.

5. Location-Based Services

We may collect and process information about your actual location if you grant permission via your mobile device settings. Location data may be used to:

  • Display rent-to-own properties nearby.

  • Enhance search results based on your geographic area.

  • Customize notifications related to local property listings.

You have the option to disable location tracking via your device settings. Please note that disabling this feature may affect the functionality of certain mobile services.

6. Mobile App Permissions

When using the Rent2OwnExprts.com mobile app, we may request permission to access:

  • Camera: For uploading documents or property photos.

  • Contacts: To facilitate referral programs or share property information.

  • Push Notifications: To keep you informed of new listings, updates, or messages.

  • Storage: To save preferences and offline content.

You may manage permissions through your device settings. Denying permissions may limit app functionality.

7. Data Security Measures for Mobile

We prioritize protecting your personal information during mobile interactions. Measures include:

  • End-to-End Encryption: Securing data transmission through SSL/TLS protocols.

  • Token-Based Authentication: Verifying user identity to protect sensitive data.

  • Mobile-Specific Firewalls: Preventing unauthorized access to the application.

  • Regular Security Patches: Keeping mobile apps updated to mitigate vulnerabilities.

Despite our efforts, please be aware that data transmission over mobile networks may not always be completely secure.

8. Data Retention for Mobile Information

We retain mobile-specific data as long as necessary for the purposes outlined in this policy. If you uninstall the mobile app, any stored data will be securely deleted from your device, although server-side data may be retained as per our general data retention policy.

9. Mobile Advertising and Analytics

We do not use your mobile information for targeted advertising or marketing purposes without your explicit consent. However, we may collect aggregated data (non-personally identifiable) to analyze app usage patterns, which helps us improve the mobile experience.

If you wish to opt out of data collection for analytics, you may change your settings within the app or mobile site.

10. Mobile Push Notifications

We may send push notifications to your mobile device for the following reasons:

  • Property alerts based on your saved preferences

  • Updates related to your inquiries or messages

  • Promotional content, if you have opted in

You may opt out of push notifications at any time by changing the notification settings within the mobile app or your device.

11. User Control and Data Access

As a mobile user, you have the right to:

  • Access your mobile data collected by us

  • Update or correct inaccuracies in your personal information

  • Request deletion of your mobile data

  • Manage notification and data-sharing preferences

To exercise these rights, please contact us via help@rent2ownexprts.com or (844) 791-0319.

12. Changes to the Mobile Privacy Policy

We may update this Mobile Privacy Policy periodically to reflect changes in technology, laws, or service practices. Significant changes will be communicated through push notifications or app updates. Continued use of the mobile services after changes take effect signifies your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Mobile Privacy Policy or data practices, please reach out to:

  • Email: help@rent2ownexprts.com

  • Phone: (844) 791-0319

  • Mail: 3003 East Michigan Ave #1150, Lansing, MI 48912

We are committed to ensuring the protection of your personal information and providing a secure mobile experience.

Thank you for using Rent2OwnExprts.com.